Strategic management attitude

Strategic management attitude

Typology of Public Managers' Narratives in Dealing with Psychological Traps (Case Study: Tehran University of Medical Sciences)

Document Type : Original Article

Authors
1 PhD in Public Administration, Specialization in Organizational Behavior, Tehran University of Medical Sciences and Health Services, Tehran, Iran (Corresponding Author)
2 Educational Sciences Specialist, Tehran Province Department of Education, Tehran, Iran
Abstract
The present study aims to identify and typify the narratives of public managers in facing psychological traps, as these traps—stemming from the perception of organizational psychological pressures—have a decisive impact on the quality of managerial decisions. Adopting a qualitative, developmental, and exploratory approach using narrative research methodology, the study collected data through semi-structured interviews with 16 senior and middle managers from Tehran University of Medical Sciences who had directly experienced the phenomenon. The narrative analysis revealed three main types: victim-oriented (inexperienced managers with external causal attribution), learner-aware (managers without strategic training but with post-crisis reflection), and actor-resistant (trained managers using pause, consultation, and checklists). The findings also indicated that the urgency trap was more prevalent among managers with COVID-19 experience, while the responsibility avoidance trap was more common among younger, less experienced managers. Theoretically, this study extends the literature on psychological traps from a cognitive level to a narrative and meaning-making level. Practically, it offers recommendations such as narrative change programs for victim-oriented managers, reverse mentoring for learner-aware managers, mandatory use of decision checklists in crisis situations, and specialized decision-making mindfulness training. The study underscores the undeniable necessity of simultaneously addressing both individual factors and organizational context in managing public managers' psychological traps.
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  • Receive Date 15 May 2026
  • Accept Date 12 October 2026
  • First Publish Date 12 October 2026
  • Publish Date 23 September 2026