Identifying and measuring the factors affecting the social responsibility of the gas company of Tehran province using a mixed method

Rostami, Mohammad Bagher; Moien Moghads, Forogh; Samradjah, Kiyomarth

Identifying and measuring the factors affecting the social responsibility of the gas company of Tehran province using a mixed method

Document Type : Original Article

Authors

¹ Graduated with a Ph.D. in Futuristic Management, Farhangian University, Iran

² Assistant Professor - Faculty of Basic Sciences - Bojnord University, Bojnord

³ PhD student in operations research, Islamic Azad University, Tehran, Iran

Abstract

Abstract The purpose of this research is to identify and measure the factors affecting the social responsibility of Tehran province labor company using a mixed method. A semi-structured interview was used to collect data, and 27 internal and external managers and experts of the company were selected by purposive sampling, and the interviews continued until the theoretical saturation of the research data. To identify the factors affecting the social responsibility of the labor company of Tehran province, the theme analysis method and MAXQDA2020 software were used, and finally 8 comprehensive themes, 50 organizing themes extracted from 870 basic themes were identified. After identifying the main inclusions, a questionnaire to measure the social responsibility of the company was distributed among 53 managers and experts of the company, collected and analyzed by confirmatory factor analysis method using software. Factors affecting the social responsibility of the gas company of Tehran province were identified and measured in eight categories: principles of responsibility, corporate governance, citizen rights, work activities of employees, environment, legal operational activities, issues related to customers and community participation and development. Meanwhile, the factors of citizenship rights and corporate governance and legal operational activities had the highest factor loading and explanatory coefficient. Keywords: SmartPLS, corporate social responsibility, measurement, effective factors, Tehran Gas Company, mixed method

Keywords

20.1001.1.30605865.1402.1.2.6.9

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