Prioritizing the wicked problems of Iranian citizens in cyberspace

Document Type : Original Article

Authors

1 Associate Professor, Department of Public Administration, Faculty of Management and Accounting, Allameh Tabatabaei University, Tehran, Iran Khanmohammadi@atu.ac.ir

2 Associate Professor, Department of Public Administration, Faculty of Management and Accounting, Allameh Tabatabaei University, Tehran, Iran aslipour@atu.ac.ir

3 Master's degree graduate, Public Administration, Public Policy, Faculty of Management and Accounting, Allameh Tabatabaei University, Tehran, Iran Hamidrezadamiri815@gmail.com

Abstract

Cyberspace, as a platform for social interactions, has made many changes in different societies since the formation. Therefore, recognizing and prioritizing the wicked problems of citizens in this digital environment is essential to improve the quality of their presence. The present study aimed to prioritize the wicked problems of Iranian citizens in cyberspace to help the policymakers and institutions responsible for the field. The data used in this study were collected through the content analysis of 12 interviews with scientific and executive experts in the field of cyberspace. In this study, the Vikor has been used to prioritize wicked problems. The selected experts responded to a questionnaire to determine the score of options and the importance of the criteria by targeted sampling. The reliability of the questionnaire was calculated using Cronbach's alpha equal to 0.790 and its validity was confirmed. The findings show that the wicked problems facing Iranian citizens in cyberspace include filtering, deepening of government and nation divisions, legal and regulatory gaps (lack of regulation), lack of sustainable and rapid internet, and the prevalence of deviations and moral vulgarity. These problems require the attention of responsible institutions that need to improve the quality of citizens in this space by formulating effective solutions.

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  • Receive Date: 23 November 2024
  • Revise Date: 23 December 2024
  • Accept Date: 16 February 2025
  • First Publish Date: 21 March 2025
  • Publish Date: 21 March 2025