Designing and Presenting a conceptual model of smart organization  for the public sector

Amini, Seyed Javad; Arvand, Hamid; Farhang, Sajjad; Teimoori, Maedeh

Designing and Presenting a conceptual model of smart organization for the public sector

Document Type : Original Article

Authors

¹ -Associate Professor, member of the faculty of the university and head of the strategic management and human capital research institute of the National Defense University

² -PhD in Organizational Behavior Management, Strategic Management Research Institute, National Defense University, Tehran, Iran.

³ -Assistant Professor, Department of Social Sciences, Faculty of Management, Imam Ali (AS) Military University, Tehran, Iran.

⁴ -Master of Science in Clinical Psychology, Department of Psychology, Faculty of Humanities, Shahed University, Tehran, Iran.

Abstract

Due to the variability of conditions, rapid changes in the use of technologies and the dynamics of the environment, and the difficulty of planning and decision-making at the strategic and operational levels, government organizations need to acquire smartness and the ability to make intelligent decisions in order to be agile and respond quickly to developments and solve complex problems and reduce uncertainty. Adaptation to the environment. Smartness helps organizations learn how to respond to environmental changes and use knowledge-based strategies to deal with uncertainty. In this regard, due to the limitation of resources and literature related to the subject under study at the country level and the lack of a clear and practical conceptual model for the smartening of government organizations, the current study aims to conceptualize smart organizations and achieve a conceptual model to explain the concepts and theoretical framework of smartening the organization. In the public sector of Iran, and responding to the knowledge needs of managers, it was carried out regarding the development of a roadmap for future studies and policy making in the field of intelligentizing the forces. To conduct the current study, a meta-composite qualitative method was used. Based on the results, contextual and environmental factors of smartness with six components (development of intellectual and knowledge capital, smartness resources, smart leadership capabilities, smart human capital development and smart work organizational culture), intervening governance factors with two components (security policies and national cyber defense and technological policies and the knowledge-based economy of the government), strategies of smartness with five components (ability of automatic evolution of the smart workplace, enabling technological capacity, social intelligence, active learning and continuous innovation) and consequences of smartness with three components (sustainable progress, improvement of productivity and competitiveness) extraction became.

Keywords

20.1001.1.30605865.1403.2.2.1.1

Main Subjects

Strategic Management attitude

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